The Susan Balderson Agency is seeking a motivated, coachable, and team-oriented professional to join our growing office. This position offers a unique opportunity to be part of a fast-paced, customer-focused environment where your contribution directly impacts the success of our clients and our agency. You’ll support the agency through both sales and service, helping protect what matters most to our customers while building a career path with long-term potential. Whether you’re new to insurance or already licensed, we provide the training, tools, and support to help you thrive.
RESPONSIBILITIES:
- Build relationships with prospective and current customers through phone calls, emails, and in-person interactions.
- Educate clients on insurance products and help them choose plans that align with their needs and budget.
- Provide exceptional service by responding to client questions, processing changes, and assisting with claims.
- Meet daily, weekly, and monthly activity goals with support from leadership and systems in place.
- Collaborate with other team members and leadership to support agency growth strategies.
- Maintain accurate records and follow up on leads using our customer relationship management tools.
- Participate in regular training and development opportunities to expand your knowledge and skills.
- Positive attitude, strong work ethic, and willingness to be coached.
- Excellent communication and interpersonal skills.
- Strong time management and organizational abilities.
- Sales, customer service, or insurance experience is a plus but not required.
- Must be able to obtain a Property & Casualty and/or Life & Health insurance license (assistance provided).
- Proactive in problem-solving.
This employment opportunity is with a State Farm Agent, not with State Farm Insurance Companies and requires the successful completion of licensing requirements to solicit and service State Farm products.
